Serve Robotics delivery robot collides with man with cerebral palsy on mobility scooter in West Hollywood

[COLLISION]

Sep 25, 2025 · Serve Robotics · Serve Gen 3 · West Hollywood

Failure Mode

COLLISION

Event Date

Sep 25, 2025

Primary Entity

Serve Robotics

Robotic Platform

Serve Gen 3

Jurisdiction / Location

West Hollywood

Audit Standard

Physical State Verified

Incident Abstract & Audit Findings

Original claim shown above is no longer asserted. See the retraction notice for context.

System & Fleet Architecture

Operating Manufacturer

Serve RoboticsView Manufacturer

Hardware Platform

Serve Gen 3

Operational Sectors

Physical AI / Robotics

Primary Sources & Evidentiary Filings

  • https://abc7.com/post/delivery-robot-hits-man-cerebral-palsy-mobility-scooter-west-hollywood/17866465/

    https://abc7.com/post/delivery-robot-hits-man-cerebral-palsy-mobility-scooter-west-hollywood/17866465/

Related Incidents & Failure Precedents

6 records on file

Incident Context & FAQ

What happened in Serve Robotics delivery robot collides with man with cerebral palsy on mobility scooter in West Hollywood?

A Serve Robotics delivery robot collided with a man with cerebral palsy riding a mobility scooter on a sidewalk in West Hollywood. Video went viral with 26M+ views. Sparked accessibility debate about delivery robots on sidewalks. This incident was later retracted; see the retraction banner at the top of the page for the correction.

When did this incident occur?

The incident is recorded as occurring on September 25, 2025 on the DEPLOY registry. The date reflects the underlying real-world event, not the registry record's creation date.

What robot was involved in Serve Robotics delivery robot collides with man with cerebral palsy on mobility scooter in West Hollywood?

Serve Gen 3 by Serve Robotics is the recorded robot involved in this incident at West Hollywood.

Has anyone responded to Serve Robotics delivery robot collides with man with cerebral palsy on mobility scooter in West Hollywood?

No responses to this incident are recorded on the DEPLOY registry. Operators, manufacturers, or affected parties can submit responses to the editorial team; absence is not a guarantee no response was issued.

What is the current status of Serve Robotics delivery robot collides with man with cerebral palsy on mobility scooter in West Hollywood?

This incident is retracted on the DEPLOY registry. The page remains so the correction reaches readers, but the incident is suppressed from aggregate counts (company / model / location) so it no longer counts against anyone.