Pennsylvania AG sues Digital Dream Labs for failing to fulfill 14,000 prepaid robot orders
[REGULATORY ACTION]Sep 17, 2024 · Digital Dream Labs · Digital Dream Labs Vector 2.0 · Germany, Europe
Failure Mode
REGULATORY ACTION
Event Date
Sep 17, 2024
Primary Entity
Digital Dream Labs
Robotic Platform
Digital Dream Labs Vector 2.0
Jurisdiction / Location
Germany, Europe
Audit Standard
Physical State Verified
Incident Abstract & Audit Findings
The Pennsylvania Office of the Attorney General filed a lawsuit against Digital Dream Labs for widespread failures to fulfill orders, issue refunds, or respond to consumer requests. The company failed to deliver most of 14,000 prepaid orders for Vector 2.0, Cozmo 2.0, and Butter Robot placed between November 2020 and January 2024, totaling over $4 million in sales.
System & Fleet Architecture
Operating Manufacturer
Hardware Platform
Operational Sectors
Primary Sources & Evidentiary Filings
- Inspect Filing
https://www.cbsnews.com/pittsburgh/news/pa-attorney-general-lawsuit-digital-dream-labs/
https://www.cbsnews.com/pittsburgh/news/pa-attorney-general-lawsuit-digital-dream-labs/
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Details
Incident Context & FAQ
What happened in Pennsylvania AG sues Digital Dream Labs for failing to fulfill 14,000 prepaid robot orders?
The Pennsylvania Office of the Attorney General filed a lawsuit against Digital Dream Labs for widespread failures to fulfill orders, issue refunds, or respond to consumer requests. The company failed to deliver most of 14,000 prepaid orders for Vector 2.0, Cozmo 2.0, and Butter Robot placed between November 2020 and January 2024, totaling over $4 million in sales. Customers paid between $147 and $655 per robot. The lawsuit seeks restitution, civil penalties, and a prohibition on accepting prepayment for products in Pennsylvania.
When did this incident occur?
The incident is recorded as occurring on September 17, 2024 on the DEPLOY registry. The date reflects the underlying real-world event, not the registry record's creation date.
What robot was involved in Pennsylvania AG sues Digital Dream Labs for failing to fulfill 14,000 prepaid robot orders?
Digital Dream Labs Vector 2.0 by Digital Dream Labs is the recorded robot involved in this incident at Germany, Europe.
Has anyone responded to Pennsylvania AG sues Digital Dream Labs for failing to fulfill 14,000 prepaid robot orders?
No responses to this incident are recorded on the DEPLOY registry. Operators, manufacturers, or affected parties can submit responses to the editorial team; absence is not a guarantee no response was issued.
What is the current status of Pennsylvania AG sues Digital Dream Labs for failing to fulfill 14,000 prepaid robot orders?
This incident is an active record on the DEPLOY registry; no retraction or correction has been issued.