Intuitive Surgical recalls 144 da Vinci 5 systems over surgeon console motor connector failure
[RECALL]Aug 21, 2024 · Intuitive Surgical · da Vinci (and Ion) · Hong Kong, China
Failure Mode
RECALL
Event Date
Aug 21, 2024
Primary Entity
Intuitive Surgical
Robotic Platform
da Vinci (and Ion)
Jurisdiction / Location
Hong Kong, China
Audit Standard
Physical State Verified
Incident Abstract & Audit Findings
FDA Class 2 recall Z-0964-2026 (firm-initiated Aug 21 2024; posted Dec 19 2025): Error 23062 due to partially damaged or failed surgeon console column motor connector. Causes ergonomics to lock — viewer, headrest, armrest, and pedal tray position cannot be adjusted until da Vinci is restarted.
System & Fleet Architecture
Operating Manufacturer
Hardware Platform
Operational Sectors
Primary Sources & Evidentiary Filings
- Inspect Filing
https://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfres/res.cfm?id=217489
https://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfres/res.cfm?id=217489
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Details
Incident Context & FAQ
What happened in Intuitive Surgical recalls 144 da Vinci 5 systems over surgeon console motor connector failure?
FDA Class 2 recall Z-0964-2026 (firm-initiated Aug 21 2024; posted Dec 19 2025): Error 23062 due to partially damaged or failed surgeon console column motor connector. Causes ergonomics to lock — viewer, headrest, armrest, and pedal tray position cannot be adjusted until da Vinci is restarted. May lead to delay, aborted, or alternate procedure. FDA-determined cause: Device Design. 144 units in commerce across 30+ US states. Remedy: motor module sub-assembly replacement.
When did this incident occur?
The incident is recorded as occurring on August 21, 2024 on the DEPLOY registry. The date reflects the underlying real-world event, not the registry record's creation date.
What robot was involved in Intuitive Surgical recalls 144 da Vinci 5 systems over surgeon console motor connector failure?
da Vinci (and Ion) by Intuitive Surgical is the recorded robot involved in this incident at Hong Kong, China.
Has anyone responded to Intuitive Surgical recalls 144 da Vinci 5 systems over surgeon console motor connector failure?
No responses to this incident are recorded on the DEPLOY registry. Operators, manufacturers, or affected parties can submit responses to the editorial team; absence is not a guarantee no response was issued.
What is the current status of Intuitive Surgical recalls 144 da Vinci 5 systems over surgeon console motor connector failure?
This incident is an active record on the DEPLOY registry; no retraction or correction has been issued.